Frequently Asked Questions

What is local pick up?

Our products are now available for order online and available for pickup at The Wash Guys shop in Clearwater, MN. Order online and you’ll receive an email with your next steps to pick up your order.

What do I need to pick up my local pick up order?

Make sure to have your order confirmation and a government-issued photo ID available when picking up your order. Check the item dimensions and ensure the items will fit in your vehicle. Bring any straps and other materials that will be needed to secure the items for transport.

Do you offer local delivery?

We offer local delivery for bulk purchases - contact us at office@thewashguys.co to find out more.

What are accepted payment methods?

Credit/debit cards and cash are accepted for Local Pickup orders.

How do I unsubscribe from your emails?

The easiest way to unsubscribe from our email list is to click the “unsubscribe” text linked in the footer of the email you received from us. If you wish to change your preferences instead (for example, receive less frequent emails), simply click the “update preferences” text linked in the footer of the last email you received from us. Please allow up to 7 days for the change to take effect. If you have trouble, you can also email office@thewashguys.co

How do I cancel my order?

Please contact our Customer Support team for assistance at office@thewashguys.co.

Wasn’t able to answer your question? Email us directly at office@thewashguys.co to get your answer within 48 hours.