Privacy policy.

At The Wash Guys, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you visit our website, use our services, or communicate with us.

Information We Collect

We collect personal information necessary to provide you with our services and enhance your experience, including:

  • Contact Information: Such as your name, email address, phone number, and business address.

  • Service Information: Details about the services you inquire about or schedule with us.

  • Payment Information: Billing and payment details to process transactions.

  • Communication Data: Emails, phone conversations, or messages exchanged with our team.

How We Use Your Information

We use the information we collect to:

  • Provide Services: Process your service requests, communicate scheduling, and deliver cleaning services.

  • Customer Support: Respond to inquiries, address issues, and improve customer service.

  • Billing and Payments: Process and manage payments, send invoices, and handle refunds.

  • Marketing and Communication: Notify you about special offers, service updates, or company news. You may opt out of marketing communications at any time.

  • Legal Compliance: Comply with legal obligations, resolve disputes, and enforce agreements.

How We Protect Your Information

We use various security measures to safeguard your personal information, including:

  • Data Encryption: All sensitive data is encrypted to protect against unauthorized access.

  • Secure Payment Processing: We use trusted third-party payment processors that comply with industry standards.

  • Limited Access: Only authorized personnel have access to your personal data, and it is used solely for providing services.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third-party vendors that help us operate our business, such as payment processors and IT services.

  • Legal Obligations: We may disclose your information if required by law, such as in response to a court order or subpoena.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience and gather information about site usage. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but doing so may limit your use of certain features on our site.

Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal data we hold about you.

  • Correct Your Information: Update or correct inaccurate personal information.

  • Delete Your Information: Request that we delete your personal data, subject to legal obligations.

  • Opt-Out of Marketing: Unsubscribe from marketing communications at any time by following the instructions provided in the communication or contacting us directly.

Service Areas and Policy Updates

This privacy policy applies to users in Central Minnesota and may be updated from time to time. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:

The Wash Guys, LLC.
Phone: 320-250-8012 (Call or Text)
Email: thewashguys.co
Address: Clearwater, MN 55320